Return on investments in information technology : Beyond the productivity paradox
نویسندگان
چکیده
Understanding the return on investments in information technology is the focus of a large and growing body of research. In this paper, we develop an overall framework for understanding the research on the relation between information technology investments and accounting or market measures of firm performance. Bruce Dehning Assistant Professor, The Argyros School of Business and Economics, Chapman University Vernon J. Richardson Associate Professor, School of Business, University of Kansas Investment journal 06 v7 31-10-2002 12:50 Page 83
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BACKGROUND The return on investment for information technology (IT) has been the subject of much debate throughout the history of management information systems research. Often referred to as the productivity paradox, increased IT investments have not been consistently associated with increased productivity. Understanding individual IT factors that directly contribute to business value should p...
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تاریخ انتشار 2002